QUALITY POLICY

At SECTOR MAIS, work is viewed with responsibility, and each day we put an effort so that a simple meal translates into customers' smile and satisfaction.

The bases upon our work is developed - food safety and quality - assures a high quality and safe service, caring not only about our team and our customers but also the environment.

OUR COMMITMENTS

  • Provide safe meals that meet all requirements under the Quality and Food Safety Management System;
  • Cooperate and comply with the client requirements, maintaining a high level of continued satisfaction;
  • Continuously improve processes and services performance as a decisive factor to assure competitiveness;
  • Assure THE compliance of attitudes and behaviours of its employees objectifying pro-active behaviours of good practices in food safety and hygiene;
  • Assure skill development, through coaching sessions as well as keep high levels of employee motivation;
  • Assure compliance with the applicable legal and regulatory requirements, as well as other requirements which we subscribe to;
  • Communicate, maintain, review and implement the present policy throughout the organization, reviewing it whenever necessary and having the necessary resources to comply with it;
  • Assure the continuing improvement of the Quality and Food Safety Management System;
  • Concern with all the elements in the value chain, adopting a policy of internal and external communication with all stakeholders.

CERTIFICATION

SECTOR MAIS was the first catering company to obtain the HACCP certificate awarded by Codex Alimentarius (2005/2008).

Currently has as a Food Quality and Safety Management System, certified in accordance with the requirements of ISO 9001:2008 and 22000:2005 standards.